Web & Interactive Communications (WEB) is charged with design, development, and support for campus websites. WEB customizes editing tools, provides training, and collaborates with other units to ensure the University is able to provide strategic, thoughtful, and targeted messaging. WEB is also responsible for creating and maintaining web-based interfaces to public and authenticated university data. Such interfaces include My.IllinoisState.edu, News.IllinoisState.edu, the Campus Map, the Events Calendar, and more.
In managing the Web presence for Illinois State University, WEB provides branding and consistency in user experience throughout websites for all vice presidential areas, colleges, and units. The office also provides assistance in marketing, in conjunction with University Marketing and Communications, for specific department services and initiatives.
WEB receives numerous requests for website redesigns, updates, and other web-related projects from all areas of the University. In order to optimize our value to the institution and use our limited resources most effectively, a project prioritization process has been established. This process allows us to formally review and assess these requests in order to efficiently prioritize efforts and determine which projects will be taken on and in what order.
Prioritization is especially important when the amount of project requests surpass the resources available to accomplish the work. With this in mind, WEB has made it our goal to use prioritization in order to ensure all aspects of website creation and maintenance, including content, graphic design, and web development, are aligned with strategic institutional initiatives as outlined in Educating Illinois.
The following documents provide more information about WEB's alignment with University-wide technological strategies and initiatives.