Learning Spaces (LST) is charged with the design, installation, and maintenance of multimedia equipment and technology to enhance teaching in all learning spaces. This service is also provided to any department looking to improve the audio/visual functionality of any space, be it classroom, conference room, performance hall or office. Up-to-date technology in learning spaces includes computer, monitor, data projector, VCR/DVD player, document camera, speakers, connections for a portable computer (video and audio), connections for a USB devices, and a user interface to make it easy to switch between input devices. Wireless microphones are also available for larger classrooms. LST also provides training and support to departments wishing to utilize digital signage, video conferencing, web conferencing and Skype.
Web & Interactive Communications (WEB) is charged with design, development and support for university, college, department and unit websites and mobile websites. WEB customizes web editing tools, provides basic training, and collaborates with other units to ensure the University is able to provide strategic, thoughtful and targeted messaging via the Web. WEB is also responsible for creating and maintaining web-based interfaces to public and authenticated university data. Such interfaces include, but are not limited to, My Illinois State, News.IllinoisState, Campus Map, Events Calendar, Scholarship Finder, Course Finder, People Finder, Fund finder, and the ISU mobile app.
This unit has four primary functions most closely identified with the TechZone name: Sales Center (personal computer purchasing help and discounts, University purchasing), Service Center (walk-in technology support and warranty hardware repair), ResNet (support of residence hall networking), and Software Management (discounted & site licensed software). With a focus on the student community, it serves the entire University including colleges/departments/areas. TechZone staff manage client vendor relationships and coordinate the student technology orientation programs.
The Center for Teaching, Learning and Technology (CTLT) is the primary campus teaching support unit at Illinois State. CTLT provides a wide range of services and programs for teachers such as workshops, grants, teaching resources and instructional software courses. The director of CTLT reports jointly to the Associate VP for Academic Technologies and the Associate Provost.
The seven colleges at Illinois State make up the academic core of the University. Each of these colleges provides technology support for the teaching, learning, research and creative activity needs of faculty, staff, and students in those colleges as well as students across the University. Support needs vary from college to college and are often discipline-specific. Thus, the technology support personnel report to the deans of their respective colleges, while also working together to achieve a fiscally sustainable technology environment through collective research, planning, purchasing, and more.
The seven colleges that make up the College IT Support Team are: