Illinois State University
Illinois State University
Jump over the site's masthead's navigation bar.

Desktop Support

Summary

Computer Infrastructure Support Services (CISS) provides full service, in-person technical support to staff in the Campus Technology Support Group (CTSG), the Provost's Office, and the President's Office.

Features

  • Hardware installation and repairs
  • Software installation and support
  • Technology purchase recommendations
  • Peripheral Equipment - printers, mobile devices, and more
  • Virus/Spyware Removal
  • Electronic file storage

Eligibility

This service is available to staff in CTSG, the Provost's Office and the President's Office.

Other departments on campus have their own workstation support staff to provide similar services to staff in their areas.

Request Process

Staff in CTSG, the Provost's Office, or the President's Office may call (309)438-7872 to request support.

Cost

There is no charge associated with this service.

Availability

Support is available during regular University working hours (Monday-Friday, 8:00am-4:30pm), and after hours as appropriate.

Getting Help

Staff in CTSG, the Provost's Office, or the President's Office may call (309)438-7872 to request support.

Additional Information

Always Connected.

Request this Service

Contact CISS Workstation Support for support by calling (309)438-7872.


Service Alerts

  • Phishing: Phishing: E-mail Security
  • Phishing: Phishing: Re: (Email Alert) ITservice Desk
  • Phishing: Phishing: IT Helpdesk Message: Webmail Account has been violated
  • Phishing: Phishing: Urgent Notice!!
  • System: Exchange Mail Maintenance

View all alerts at alerts.illinoisstate.edu.


TechNews

Sorry for the inconvinience. We are having a few technical troubles with the server.



Illinois State University

AcademicTechnologies@IllinoisState.edu
Contact Us

University Computer Help Desk:
(309) 438-HELP

EAP Information

2013-02-21T15:00:49.83-06:002013
©